Zel Punta Cana, Punta Cana
About the Hotel
Zel Punta Cana is a 5-star hotel in Bavaro, offering direct access to a
Rooms & Amenities
Zel Punta Cana features air-conditioned suites with a
Dining Options
On-site dining includes multiple restaurants serving
Leisure & Entertainment
Leisure facilities include an
Services & Local Area
Zel Punta Cana offers easy access to local transportation options, with
Choose your room type
Price and Room Availability
Getting around
Comprehensive guide to transport options for seamless travel
Facilities
General
- Non-smoking rooms
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Barber shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Water sports
- Tennis court
- Golf course
- Yoga class
- Aerobics
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Dinner
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Cots
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Casino
- Live entertainment
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Massage
- Public Bath
Room features
- Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Media
- Direct dial telephone
- CD player
- AM/FM alarm clock
Location
Reviews and Ratings
I had a great time at Zel Punta Cana, particularly enjoying the wonderful food and the beautiful pools. The service was excellent, especially from the staff members like Carlos, who went above and beyond. One downside was some cleanliness issues at the pools and the buffet, but overall, it was a nice family getaway.
I had a relaxing vacation at Zel Punta Cana, surrounded by beautiful gardens and a great concierge, Gustavo, who made our stay extra special. The food was excellent, especially at the Gabi buffet and Mizu restaurant. However, some holiday weekends affected the service negatively, and I noticed security issues due to unregistered guests. Overall, it was a great experience despite a few hiccups.
I had a wonderful stay at Zel Punta Cana. The resort's grounds were beautiful and well-maintained, and the staff were incredibly friendly and helpful throughout my visit. However, the food quality was inconsistent at the restaurants, with some excellent dishes overshadowed by a few mediocre ones.
My stay at The Reserve at Paradisus Palma Real was overall pleasant, thanks to the beautiful resort and really good staff. However, I did encounter some issues with the room and facilities that could use improvement. The food was good, especially with so many choices available. yet I wished the rooms were better maintained.
I had a great experience at The Reserve in Punta Cana, which is perfect for families and offers a relaxing beach getaway. The food was varied and delicious, though there were some issues with cleanliness at the buffet that need attention. The staff, especially in the Kids Zone, were really good and made my kids feel special. However, the rooms felt a bit dated and could use some updating to match the rest of the resort's standards.