Zel Punta Cana | Punta Cana ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Playa De Bavaro, Punta Cana, Dominican Republic

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Master Suite

Max:

2 persons

1080 sq. feet

Bed options:

1 King Size Bed

Shower

Balcony

room details

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Suite

Max:

2 persons

810 sq. feet

Bed options:

1 Double bed

Air conditioning

room details

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Suite

Max:

2 persons

810 sq. feet

Bed options:

1 King Size Bed

Air conditioning

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Punta Cana 8.5 mi

Airports

Punta Cana (PUJ) 11.5 mi

La Romana International (LRM) 50.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Free parking

24-hour services

24-hour reception

24-hour security

Babysitting

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Private beach
Barber shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Water sports
Tennis court
Golf course
Yoga class
Aerobics

Services

Room service
Housekeeping
Car rental
Laundry
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Poolside snack bar
Dinner
Special diet menus

Business

Meeting/ Banquet facilities

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Casino
Live entertainment
Garden area
Leisure/ TV room
Spa & wellness center
Sauna
Turkish bath
Steam room
Jacuzzi
Massage
Public Bath

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
Direct dial telephone
CD player
AM/FM alarm clock

Location

Playa De Bavaro, Punta Cana, Dominican Republic

Map view

Playa De Bavaro, Punta Cana, Dominican Republic

City landmarks

Punta Cana 23000

Dolphin Island Park

4900 ft

Museums

Aroma's Museum

4700 ft

Punta Cana 23000

Manatee Park

2.1 mi

Beach

Los Corales beach Bavaro

1.5 mi

Store

BAM Market

3700 ft

Beach

Bibijagua

1.6 mi

Punta Cana 23000

Yacht & catamaran sailing

1.3 mi

Cortecito Beach

1.7 mi

Mall

Taxi Bavaro Punta Cana

1.8 mi

Casinos

Princess Tower Casino Punta Cana

2.1 mi

Night club

Legacy Disco Club

2.1 mi

Night club

Under the Club

2.2 mi

Avenida Barceló

Seaquarium Punta Cana

2.3 mi

Cave Oleg Bat House

2.5 mi

Punta Cana 23000

Tatos Palm Beach

2.6 mi

Beach

Arena Blanca Beach

2.7 mi

Ave.Barcelo 105 Plaza Espinal Segundo Piso

Libreria Cristiana CoffeeWithJesus

2.8 mi

Night club

Imagine Punta Cana

2.8 mi

Carretera De Veron Bavaro La Altagracia Province Higuey Town

Dolphin Discovery Punta Cana

3.1 mi

Night club

Coco Bongo Punta Cana

3.1 mi

Avenida Barcelo Edificio Mundo Aútentico

ChocoMuseo Punta Cana

3.4 mi

Av. Estados Unidos

Splash Water Park

4.0 mi

Nearby

Shopping Area

Palma Real Shopping Village

1300 ft

Restaurants

Dolce Italia Bavaro

1100 ft

Plaza Palma Real Shopping Village

Rare Steakhouse

2700 ft

Paradisus Palma Real

Balicana Asian Cuisine

1.0 mi

La Piscina de Los Corales Calle Residencial Los Corales

La Piazzetta Trattoria Pizzeria

1.3 mi

Residencial LosCorales

Antonio Steak House

1.4 mi

Calle Residencial Los Corales La Piazzetta de Los Corales

La Bruja Chupadora

5300 ft

Av Alemania Entre c/ Noval y C/ Aruba Bavaro

Pranama

1.1 mi

Plaza El Dorado Local 103 a Bavaro.

Living Room

3600 ft

Av Alemania Con Calle Aruba

Soles Bar

1.6 mi

Playa Los Corales

Reviews and Ratings

Reviews from guests about their experience.

82%

loved their spa retreat and can’t wait to return.

8.2/10

Great

Rooms

7.2

Location

8.0

Service

8.8

Dining

7.2

Kenneth

United States of America, March 2025

6.6/10

I had a great time at Zel Punta Cana, particularly enjoying the wonderful food and the beautiful pools. The service was excellent, especially from the staff members like Carlos, who went above and beyond. One downside was some cleanliness issues at the pools and the buffet, but overall, it was a nice family getaway.

Rooms

8.0

My room was comfortable but did show some signs of age, with scratches on the furniture. However, it was clean, and the housekeeping staff did a great job keeping it tidy.

Service

10.0

The staff were incredibly friendly and attentive, always ready to take drink orders and greet us with a smile. Special shoutout to Enrique from the Hydro Grill for making fantastic drinks.

Location

8.0

The resort is situated a bit far from the hustle and bustle, giving it a nice, cozy feel. There were great cabanas and plenty of sun beds to relax on, but getting around with the golf carts was sometimes necessary.

Dining

7.0

I loved the variety of dining options available, and the food was generally delicious. However, there were some flies around the buffet that were a bit annoying.

Facilities

8.0

The pools were amazing, especially for the kids, and I appreciated the modern fitness center. Yet, there were cleanliness issues at the pools during the first few days.

Carlos

United States of America, December 2024

5.2/10

I had a relaxing vacation at Zel Punta Cana, surrounded by beautiful gardens and a great concierge, Gustavo, who made our stay extra special. The food was excellent, especially at the Gabi buffet and Mizu restaurant. However, some holiday weekends affected the service negatively, and I noticed security issues due to unregistered guests. Overall, it was a great experience despite a few hiccups.

Rooms

8.0

My garden suite was spacious and very clean, providing a peaceful retreat with beautiful views.

Service

8.0

The service was generally really good, especially from Gustavo and other staff members who were friendly and attentive, but some busy periods did impact responsiveness.

Location

7.0

The resort is beautifully landscaped with a tropical feel, though it’s quite far from other attractions, which could require expensive taxi rides.

Dining

8.0

The dining options were satisfactory, with standout meals at Gabi and Mizu. I did, however, notice some limitations during peak periods.

Facilities

7.0

The facilities are well-maintained, and I enjoyed the gym and stocked minibar, but there were moments of chaos due to visitor overload.

Homer

United States of America, November 2024

5.4/10

I had a wonderful stay at Zel Punta Cana. The resort's grounds were beautiful and well-maintained, and the staff were incredibly friendly and helpful throughout my visit. However, the food quality was inconsistent at the restaurants, with some excellent dishes overshadowed by a few mediocre ones.

Rooms

7.0

My room was spacious and included a lounge area, but I did notice it was starting to show some signs of aging. A few maintenance issues, like a musty smell, could be addressed to improve guest comfort.

Service

9.0

The staff went above and beyond to ensure I had a great experience. My personal concierge was particularly helpful, taking care of all my restaurant reservations and being attentive to my needs.

Location

8.0

The resort's location was beautiful, with easy beach access and a lovely golf course nearby. However, being far from local attractions meant I had to plan for taxi expenses if I wanted to venture out.

Dining

6.0

While the food options were varied and generally good, I faced some inconsistency in quality. Certain dishes really stood out, but others fell short of expectations.

Facilities

7.0

The amenities were great, including the pool and spa facilities. However, I encountered some difficulties with room service that affected my overall experience.

United States of America, October 2024

6.4/10

My stay at The Reserve at Paradisus Palma Real was overall pleasant, thanks to the beautiful resort and really good staff. However, I did encounter some issues with the room and facilities that could use improvement. The food was good, especially with so many choices available. yet I wished the rooms were better maintained.

Rooms

6.0

The rooms were spacious but somewhat worn down. we faced issues like a dripping AC and broken shower installation. Although the management was responsive, I believe the rooms need an upgrade to meet the resort's luxury standards.

Service

9.0

The staff were incredibly friendly and dedicated to ensuring a great experience. my family's concierge, Rubi, was especially helpful, taking care of our reservations and keeping us informed about daily activities.

Location

9.0

The resort is beautifully located with lush gardens and easy access to the beach. I loved walking through the scenic paths lined with palm trees, enhancing the tropical feel of the experience.

Dining

8.0

The restaurants offered many high-quality dining options. a few even matched what I'd expect from top NYC spots. I particularly enjoyed the variety and the service, which was consistently friendly.

Facilities

7.0

Facilities like the kiddie pools and waterpark were fantastic for kids. however, I encountered issues with cleanliness at the pools during the initial days of my stay.

Terry

United States of America, October 2024

5.0/10

I had a great experience at The Reserve in Punta Cana, which is perfect for families and offers a relaxing beach getaway. The food was varied and delicious, though there were some issues with cleanliness at the buffet that need attention. The staff, especially in the Kids Zone, were really good and made my kids feel special. However, the rooms felt a bit dated and could use some updating to match the rest of the resort's standards.

Rooms

7.0

The room was spacious with two jacuzzis and solid amenities, but started to show signs of age. Some issues with maintenance were promptly handled by the staff, yet it still needs an upgrade for a true luxury experience.

Service

8.0

Service was generally excellent, with friendly staff who went above and beyond, particularly in the Kids Zone. However, I occasionally had to remind them about specific requests.

Location

8.0

The location is beautiful and well-maintained, with a quick walk or golf cart ride to the beach. The beach area was nicely set up, but there could be more food options available right at the beach.

Dining

7.0

Dining options were plentiful and I enjoyed a variety of dishes, especially at the hibachi and Zaiko restaurants. Still, the buffet had some cleanliness issues with flies that made dining less enjoyable.

Facilities

8.0

Facilities were impressive, with great pools for the kids and a nice fitness center. Room service was reliable, and I appreciated the well-stocked mini bar.